Category: Human-Centered Design
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impactful xfn relationships
Researchers talk a lot about impact. We want insights to be actionable and to influence product strategy, shape design direction, and inform engineering priorities. In short, we want our work to matter. But impact doesn’t start with better methods or more rigorous analysis. It starts with relationships. Researchers who consistently…
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unpacking bias in design and research
As industry practitioners, we pride ourselves on creating innovative solutions and conducting groundbreaking research. But, how often do you reflect on how personal and professional values and priorities influence your work? To work towards more inclusive, ethical, and effective design and research practices, we gotta recognize these biases. Design and…
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screening research participants
tl;dr know which participants you need to conduct research that generates value and design screeners to ensure that you get them. We recently finished a round of interviews designed to put ourselves in a position to explain how experienced middle school teachers select literary texts to use in their ELA…
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reflection improves communication
tl;dr If you’re not reflecting on your product practices, then you’re going to have a hard time improving them. Today I reflect some more on communication. When you’re the communicator, you have the power to establish a clear frame of reference for your audience in order to minimize the possibility…
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better communication means better product
Many product development problems are complex or [shudder] wicked. They’re more intricate than they may seem, they change over time, and they involve humans. It may seem paradoxical, then, to say that a significant contributing factor to product dev problems is simple to express: communication is the problem someone somewhere…
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recruiting ux research participants
tl;dr If you need research participants, you’re on a tight deadline to collect data, and you’ve exhausted your personal network(s), including current users of your product, then here are two suggestions that produced decent results for me: (1) get stakeholder buy in so that you can offer good incentives and…
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Interactivity Profiler
Last year, along with Omar Sosa-Tzec and John M. Carroll, I published a paper at SIGDOC introducing the concept of visual references. Visual references combine bibliographic information with photographic images, textual annotations, and diagrammatic annotations, in order to communicate what we called design-related intellectual influence. The following diagram distinguishes visual…
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Co-designing Platform Collectivism
Abstract: We report a codesign effort to envision a community water quality data platform with local stakeholders. We employed interviews, field observations, and hackathons through a 9-month study (ongoing). This codesign effort helps to distinguish our proposal of platform collectivism, in which local resources and stakeholders become more visible, accessible,…
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SIGDOC!
Super excited that our (Omar Sosa-Tzec and John M. Carroll) submission to SIGDOC was accepted and that we’ll be publishing a full paper in the ACM digital library to accompany the presentation. The paper takes an existing thread of my research in an exciting new direction, and I couldn’t have…
jordan beck, phd 