Category: Research Impact
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the distance from researcher to insight
I’m a people researcher. Call it user research, customer research, or product research. The work involves building rich qualitative or quantitative datasets, digging into that data, analyzing patterns, surfacing insights, and translating all of it into something stakeholders can use to make better design, product, engineering, and business decisions. What…
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research rigor
UX researchers—like other applied researchers—face many constraints in their work: tight timelines, pressure to move faster, and limited resources. These constraints can lead to methodological shortcuts that compromise the quality of the insights delivered. That’s not good, because the quality of the insights affects the quality of the decisions they…
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impactful xfn relationships
Researchers talk a lot about impact. We want insights to be actionable and to influence product strategy, shape design direction, and inform engineering priorities. In short, we want our work to matter. But impact doesn’t start with better methods or more rigorous analysis. It starts with relationships. Researchers who consistently…